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These steps apply only to Mac computers with an Intel processor. The steps to erase a Mac with Apple silicon are different.
Before erasing your Mac
Use Disk Utility to erase your Mac
If you don’t see Macintosh HD in Disk Utility
Your built-in startup disk should be the first item listed in the Disk Utility sidebar. It's named Macintosh HD, unless you changed its name. If you don't see it there, choose Apple menu > Shut Down, then unplug all nonessential devices from your Mac and try again.
If your disk still doesn't appear in Disk Utility, or Disk Utility reports that the erase process failed, your Mac might need service. If you need help, please contact Apple Support.
Learn more
For more information about using Disk Utility, see the Disk Utility User Guide.
It’s always a pain to run into unexpected errors on your device. One such notorious issue is “Verification failed. There was an error connecting to the Apple ID server.” This can occur on any iPhone, iPad, and Mac when logging into iCloud or the iTunes and App Store. This usually occurs because of a network connectivity issue, and if not resolved, you will not be acmes iCloud, iTunes, or the App Store. Fortunately, there are several things you can try to resolve the problem and fix the verification failed error.
1. Check Apple’s System Status Page
Before trying to fix the error, you should check if there’s a server problem as Apple’s systems might be facing a problem. To check this on your iPhone, iPad, or Mac, go to Apple’s system status page
Check if all the services are available. In case there’s an issue with any, it’s a good idea to wait until Apple fixes the problem.
But if all the dots are green, then the problem is on your end, and you can troubleshoot using the following tips.
2. Check Your Network Connection
Sometimes, there might be some issue with your network connection, so it’s good to toggle it off and back on.
On your iPhone or iPad, go to Settings → WiFi. Toggle OFF the switch.
Wait for about 20 seconds, and then toggle it back ON again.
On Mac, click on the WiFi symbol in the top menu bar and select Turn WiFi Off. Then, wait a few seconds and select Turn WiFi On.
You should also make sure that you’re connected to the fastest WiFi network available.
If the problem persists, it’s worth trying a different network connection. Connect to an alternative WiFi or Cellular network.
3. Set Date & Time Automatically
You should make sure that the date and time are correctly set on your iPhone or iPad.
Also, make sure that you have chosen the right time zone.
On your Mac, click the Apple Logo in the menu bar → System Preferences, then choose Date & Time. Now, make sure that “Set date and time automatically” are selected.
4. Log out of the App Store and log in again
Before doing this step, make sure you know your Apple ID password so that you can use it to sign in again.
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Once signed out, you should sign in again and see if you still face the verification error. If the problem persists, continue trying the next steps below.
Note, On iOS 13, you will have to go to Settings → iTunes&AppStore and tap on your Apple ID to sign out.
5. Restart your Device
Several technical glitches can be solved by restarting or force restarting your iPhone or iPad.
On iPhone X, 11 or later, and iPads with Face ID: press and hold the side button and the volume up (or down) button together until you see the power off slider.
Drag the slider to turn off your phone. After a minute, turn it back on again by pressing the side button until you see the Apple logo.
On iPhones and iPads that have a Home button, press and hold the side or top button until you see the power off slider. Drag the slider to power off. Then wait a minute and hold down the side or top button until the Apple logo appears.
On a Mac, click on the Apple menu at the top of the screen and then select Restart.
6. Reset Network Settings
This step will erase all your WiFi passwords and settings, so make sure you remember them before proceeding. It will not affect the data on your phone.
7. Change your Apple ID Password through the Website
Sometimes, it might be that your Apple ID password no longer meets Apple’s strength requirements. This might cause the verification issue, so you can resolve it by changing your password through the website.
You can do this from any device with an internet connection.
Once done, you will need to update it on all your devices. After that, hopefully, you’ll not face the verification issue again. But if you do, there are still some more tricks to try, as explained below.
8. Use Verification Code
At times, the verification error is triggered because your iPhone cannot sync with your Apple ID. For this, you can try to use a verification code to confirm your login. But you will need another iPhone for this.
9. Turn Off VPN
If you still have no luck and the verification error persists, you should avoid using VPN. If you’re using any VPN apps on your device, you should completely uninstall them as they might be hampering your device’s connection to Apple servers.
10. Update your Device
If all else has failed, a final solution is to ensure that your device is updated to the latest software version.
On iPhone and iPad, go to Settings → General → Software Update.
If an update is available, tap on Download and Install and then follow the onscreen instructions.
On Mac, click on the Apple Logo in the menu bar and select System Preferences, followed by Software Update. Follow the instructions to install any available updates.
Summing Up
Which of the above solutions helped you fix the verification error on your iPhone, iPad, or Mac? Let us know in the comments below or if you have further questions, we would be happy to help.
You would like to read these posts as well:
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I have been writing about tech for over 10 years now. I am passionate about helping people solve their tech problems with easy and practical solutions. At iGeeksBlog, I write and edit how-to guides and accessory reviews for all things Apple. My work has previously appeared in Live IT and Woman’s Era magazines. When not working, I love reading and traveling.
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